What information do we collect?
From time to time, you will be asked to submit personal information about yourself (eg name, job title and contact details) in order to receive or use our services, or to receive email updates.
What do we use personal information for?
We will use your data to tailor our service to match your needs, and to send you email updates if you request them. We may also use personal information collected from our services to conduct market research surveys, for statistical analysis to determine site usage, to run competitions and for direct marketing purposes relating to our business. An ‘opt-out’ box will appear each time you are asked to provide personal data for these additional purposes. Please tick this box if you do not wish your data to be used in this way.
How do we use your information?
We have legal obligations, under the South African Data Protection Act 1998, to collect any personal information that you provide to us fairly. Each time you provide us with personal information we will let you know how we intend to use it and whether we will pass the information on to a third party. We will hold your personal information securely and will only keep it for as long as you use the service that you have requested, unless you have provided us with your consent to use the data for any additional purposes. If you have requested email updates, but then wish to be removed from the updating service, this can be done by replying to the update email as described in the email.
What is a cookie?
When you enter our site your computer will automatically be issued with a cookie. Cookies are devices which identify your computer to our server and personalise the site for your future use. Cookies only record the areas of our site that a computer has visited. A cookie will not provide us with any personal information. Therefore, if you have not supplied us with any personal information, you can still browse our site anonymously. If you do not want a cookie you can set your browser to deny it.
If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 220.127.116.11. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. If there is a security breach the relevant IP Address will be identified by the Internet Service Provider and the user may be contacted.
Scope of this policy
This was last updated January 2022.